Word of Mouth

User Experience Word of Mouth: Mobile Phone Client

Monthly analysis and recommendations based on 600,000 industry messages collected which are categorized according to 18 brands, 1,700 models, and 150 concepts in 10 categories using a library of over 3000 key terms derived from industry and BBS/Blog discussions

News/Crisis Word of Mouth: FMCG Client

Quarterly Reputation Management Reports for a MNC with a high profile crisis in 2004

Brand Perception/Campaign: FMCG Client

Monthly analysis and trend watch based on 100,000-150,000 messages collected monthly, with focus on client/competitor TVC and online campaigns as well as overall brand buzz and sentiment

Engagement: Antivirus Software Client

Build and establish relationships with 200 "e-fluencers" in anti-virus software industry through systematic analysis of 300,000 anti-virus software messages written by 32,000 individuals

For more information about what we do and how we do it, please contact us.


    
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